Sample Volunteer Outline

Volunteer Role Outline
Home Support Volunteer
We wish to assure you of our appreciation of your volunteering with us and will
do our best to make your volunteer experience enjoyable and rewarding.
The volunteer role involves assisting the Home Support team any enquiries you
may have should be referred to your nominated contact or our Volunteer
Co-ordinator.
Objective To support older people and help them to regain their confidence and
independence, on their return home following medical treatment, by offering both
emotional and practical support for up to 2 weeks.
Hours: Variable as required, to be arranged between volunteer, support worker
and service user
The roles involves:
Helping prepare snacks
Providing companionship and emotional support
Completing Errands, e.g. posting a letter
These will have been assessed by the support worker and will be discussed with
you.
Your role will also require you:
To encourage the service user to stay motivated and independent
To offer emotional support to rebuild confidence
To Be able to reassure older people, encouraging them to regain social
confidence and independence
The skills required for this role are:
Good communication skills
Reliability
Ability to work independently using common sense
To report back to the coordinator if further support is required by the
service user
Hours to be available :
To be agreed between the Support Worker and volunteer
Location: Within the service users own home or local community
Responsible to : Home Support Co-ordinator
Expenses
Age Concern Preston and South Ribble will repay any agreed expenses (bus fares
etc) on production of receipts paid out in the course of journeys, so that you
are not out of pocket. Travel expenses will be paid on a mileage basis for all
authorised journeys undertaken.
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