Mrs Whelan then rang us in October to say they had both been awarded Carer’s Allowance. We then visited and did a Pension Credit online calculation to see if they would qualify for Pension Credit: this indicated that they would now qualify. With their permission an application was started for them both for Pension Credit over the phone. We attended again within two weeks once the evidence was gathered, and finalised the claim, however as Mrs Whelan and Mr Whelan had lived abroad within the last three years a Pension Credit officer had to do a home visit and check their passports, dates of travel and other details relating to their time abroad.
Mrs Whelan phoned us in December to let us know that she and her husband had been awarded £155 per week Pension Credit, with a backdated payment of over £3,000 paid directly into their account. She was so excited about this she hadn’t been able to sleep that night! Mrs Whelan is also entitled to a reduction in her council tax bill, which should save her £1,000 per year.
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